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First Visit

You do not require a referral to be seen by Kiddies Infant Care. All new patients are either seen by our Oral Health Therapists or Specialist Paediatric Dentists. It depends on the examination requirement. Please allow 30 minutes for this appointment.

Currently, you can utilise the Medicare Child Dental Benefits Scheme. However, we do not bulk bill, and y ou will have a gap payment to pay. Please contact our friendly practice administrator team. They can advise you of all applicable fees.

How to assist your child prior to their dental appointment:

  • If Your Child Has Never Visited a Dentist Before: A child’s first dental visit is critical. If they have a positive one, they will likely look forward to their regular checkups. If they have a negative experience, they may avoid seeing the dentist. That’s why it’s crucial to prepare your child for their first dental visit. Doing so will help allay any fears they may have. Preparing them will also set in place guidelines that will lead to a lifetime free from serious oral problems.
  • Alleviating Dental Anxiety: Children will not usually have a natural fear of the dentist. Any concerns they may have can only come from listening to other people’s dental experiences. When preparing your child for their first dental visit, don’t use words or phrases that will instil a fear of the dentist. Do not use words such as needle, drill or hurt. Also avoid using phrases such as, “Going to the dentist doesn’t hurt much.” Never use the dentist as a threat or as a punishment to the child. Do not let your child hear any stories of bad previous dental experiences from siblings.
  • Make the First Dental Visit an Enjoyable One: Always speak positively about dentists and going to the dentist. In spite of any negative encounters that you may have experienced, your child is going to enjoy coming to our office! Hearing parents, siblings and friends speak negatively, even the slightest comments or tone of voice makes appointments more difficult for your child. You are your child’s greatest hero. Positive role modelling is considered the most crucial facet to ensuring a positive visit.
  • Children Love to Play and Pretend: Practicing a visit to the dentist at home can be a source of pleasure. It’s also a wonderful time of togetherness for you and your child.
  • Practice Counting Your Child’s Teeth: Let your child know that the dentist will do the same. Lie your child back with their head in your lap. Have your child practice opening wide for the dentist. Use props such as toothbrushes; spoons make a perfect “dental mirror.” You can even let your child pretend that they are the dentist examining and counting your teeth. In this way, you are providing your child with enough information to prepare for the dental visit and to help quiet their concerns, while keeping it simple.

Although you may have adequately prepared your child for their first dental visit, it is still not uncommon for young children to cry during their first dental exam. That’s because they’re unfamiliar with the surroundings and have some anxiety. Staying calm and relaxed and talking to the child will help allay their anxiety. At our dental office, we are very used to small children crying. We always will be very supportive.

Preparing Your Child for Their First Dental Visit


  • Make the trip enjoyable by bringing your child’s favourite toy along
  • Show by example: brush your teeth twice daily at the same time as your child
  • Play at dentists; show your child how the dentist will examine their teeth and then allow them to do the same to you
  • Read children’s books about the dentist with your child
  • Always answer truthfully any questions your child may have about the dentist


  • Allow your child to hear any negative dental stories from other people
  • Use the dentist as a threat or punishment, but also do not use bribes for the visit to happen
  • Use words that may instil fear in the child such as needle, pain or hurt

If you have adequately prepared your child for their first dental visit, then the trip should turn out to be an enjoyable experience for you and your child. This, in turn, should lead to a lifetime without fear of regular dental visits, and hopefully, a lifetime of healthy teeth and gums.

There is a wealth of books and videos available that are specifically aimed at a child’s first dental visit. Many of the characters in the books and videos will be popular cartoon characters. These are very helpful as another aid to allaying any nervousness your child may have of visiting the dentist.

Had a Negative Experience?

If your child had some negative experiences with other dentists before coming to see Kiddies Infant Care tell your child the following:

  • We are seeing another dentist, not the same one as last time.
  • This time, all you need to do is to sit in the special dental chair, have a little lie-down and open your mouth for a few minutes to let the dentist see what’s in there with a special mirror.
  • You will not be getting any treatment at all.
  • I understand you may be a bit anxious, but I will be there with you for the whole time.
  • After having a look at your teeth, the dentist will do a lot of talking with Mom and Dad, and you can go to play with the toys or read a book.

A special treat afterwards always helps!


* Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.

First Visit | Kiddies Infant Care