Skip to content

New Patients

Welcome to our warm and friendly practice where our focus is on your child’s comfort. Our relaxed environment includes a special area for kids that includes a TV, PlayStation and various toys.

We also offer a designated breastfeeding room for mums and an area where mums can relax. We offer noise- cancelling headphones with Spotify and the latest magazines.

If you were given any referral letter or X-rays by your referring practitioner, please remember to bring these with you.

Your First Consultation Appointment

At this initial appointment, a member of our team will review your child’s history and presenting symptoms. For breastfeeding infants, the history will cover symptoms of both the nursing mother and the baby. Once the patient’s history is collected, Dr Kar Mun Chan (Dental Surgeon) will perform a physical examination of the patient’s mouth including examining under the top lip and palpating under the tongue to determine whether a tongue or lip restriction exists and the nature and classification of each.

Dr. Chan may also perform a “suck test” as part of the examination to identify the presence, nature and location of ties. During the examination, our staff may take photographs and videos of the patient’s mouth as part of the examination record.

Dr Chan will discuss the following with you at this appointment:

  • Oral restrictions and the possible effects (short and long-term)
  • Management options that are available
  • The pros and cons of intervention and non-intervention

Please allow approximately 30 minutes for this examination appointment. If Dr Chan recommends laser surgery for your child, she would explain the procedure of laser frenectomy to you. She also will answer any questions you may have about what to expect. As there will be much information provided at this appointment, we recommend that both parents attend (if possible) and be present for the entire appointment.

Watch our video explaining stretching exercises that we recommend to parents following treatment.

Woman holding piggy bankPayment Information

At this consultation visit, payment of all fees is required. Payments can be made by cash, Eftpos, Visa or Master card. You can process your claim on-site with HICAPS. If you have private health insurance with dental extras, you can bring in your health provider card, and we can assist you with your dental insurance claim directly.

Contact Kiddies Infant Care today to schedule an appointment!


Kiddies Infant Care | 1300 527 370